Terms of Service

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Description of Services

We provide data labeling, annotation, and governance services to businesses and research organisations. Our services include, but are not limited to, text labeling, image annotation, video labeling, time series annotation, and data quality assurance.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Obligations

By using our services you agree to:

• Provide accurate and complete information when contacting us or entering into agreements
• Not use our services for any unlawful purpose or in violation of any applicable regulations
• Not attempt to gain unauthorised access to any part of our systems or networks
• Respect all intellectual property rights associated with our services and website content

4. Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of our company or our content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Deliverables produced as part of a contracted engagement will be governed by the terms of the applicable service agreement.

5. Confidentiality

We treat all client data and project information as strictly confidential. We will not disclose your data to any third party without your express consent, except as required by law. Clients are equally expected to treat any proprietary information shared by us as confidential.

6. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising out of your use of our services, your breach of these Terms, or your violation of any third-party rights.

8. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, if you breach these Terms of Service or if we determine that continued access is not in the best interests of our clients or company.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in our operating jurisdiction.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at info@corelabel.ai.